SHIPPING & PAYMENT

Shipping Service

 

We ship worldwide via EMS.

EMS is an international shipping service offered in over 120 countries and areas. Please see if EMS is available in your country.

 

 List of Countries and Areas for EMS

EMS is one of the most reliable international shipping services and it comes with a tracking number which you can check the status of the shipping online. On the day we ship out your order, we send “Ship out notification” email with the tracking number to you. It usually takes about a week for the shipment to get delivered but it may vary. Please note that it may take some more time for customs and duty when it gets to your country.

Shipping Fee (based on weight) :

  • Asia : JPY1400–

  • Oceania : JPY2000–

  • North & Central America : JPY2000–

  • Europe : JPY2200–

  • South America & Africa : JPY2400–

If your country does not offer EMS service, we will ship your order via International e-Packet.

If your country offers EMS service, we can not ship your order via International e-Packet.

If your country does not offer EMS service, we will ship via International e-Packet

​Small items under 2kg can be sent via International e-Packet. The items are sent by airmail.

The maximum compensation for International e-Packet in 6000 JPY. Even if anything happens during shipping process, we are not able to compensate over 6000 JPY. Please note that there are some areas where tracking services are not completely available.

Please see if Air Parcels is available in your country.

 

Suspension of Air Parcels

On the day we ship out your order, we send “Ship out notification” email to you. We are not able to tell you estimated time of delivery for this service. Please note that it may take some more time for customs and duty when it gets to your country.

If your country offers EMS service, we can not ship your order via International e-Packet.

Shipping Fee (Based on Weight) :

  • Oceania / North & Central America / Middle East / Europe

      : JPY950 –

  • NIS / South America / Africa

      : JPY1100 –

Domestic Shipment with tracking number

We ship via JP POST for the domestic address in Japan. It usually takes about 1-4 days for the shipment to get delivered but it may vary. The tracking service is available.

Shipping Fee (Based on Weight)  : JPY380 – JPY2200

It is not allowed to exclude tax when we ship products to the domestic address. So 8% tax will be added on each price. (The tax is scheduled to be raised into 10% on October 1 in 2019.)

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Tax

 

It is not allowed to exclude tax when we ship products to the domestic address. So 8% tax will be added on each price. (The tax is scheduled to be raised into 10% on October 1 in 2019.)

Customs & Duty

 

Please note that if there are any customs and duty applies to your order, customers are responsible for all the cost. Each country has their own customs and duty, therefor, if you have any questions, please contact your country’s customs and duty department. As the packing list states, the customer is the importer and need to follow the laws of received country.

Available Payment Methods

 

Please see below for available payment methods. Both of them are reliable international online payment services. The payment will be in Japanese Yen.

Stripe

Online payment available with VISA、Master、American Express. Customers don't need to create any account for the payment.

PayPal

Available with PayPal account, credit card or debit card.

You are able to use Guest Checkout: Guest Checkout for PayPal allows you to pay via PayPal in our store without signing in to an account.

Note

If you are unable to use the Guest Checkout option, it may be due to one of the following reasons:

  • Incorrect email address: You entered an incorrect email address or an email address that PayPal was unable to verify.

  • Location is not supported: The ability to allow customers to pay via PayPal through guest checkout is determined by your local PayPal organization's security and risk management policies.

  • Fraud prevention measures: PayPal has fraud prevention measures in effect for all transactions and therefore, in some cases, PayPal might prevent a customer from using the guest checkout if they feel that the transaction poses a certain risk.

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Rakui Hana

Custom Order Session 2019

We accept orders for handmade stamps in

① 5/11–26 Exhibition at Seoul

⇨ Finished

② 5/25 – 5/26 Online

⇨ Finished

③ 7/6 – 18 Exhibition at Taiwan

⇨ Finished

Handmade stamps are not in stock. 

The prices is based on JPY

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