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Introduction

 First of all, I'd like to express my gratitude to all of the stamp owners who had ordered in the last session. It was from July 10th to 12th that I received orders of 120 pieces of stamps in total. The shipment started from the end of August and ended in the middle of October. Regarding internatilnal shipping, especially EMS, many countries have lifted the restriction, but some countries are still implementing suspensions for importing. So please make sure to read the latest information in 'Shipping & Payment' page before shopping. I will continue to pay attention to the latest shipping information and update the page as we learn more. Please feel free to contact me if you have any questions and concerns.

 Just a reminder: please enter the email address that you usually use so that we can keep in touch smoothly when checking your stamp designs. In case it takes longer time to confirm the designs, the shipment date might be delayed.

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Order Session 2021
 

Next Time:  Some Time in December 2021.

Order Guide 2021
 

International Shipping (Overview)

  • We ship worldwide via EMS (Express Mail Service) by Japan Post.

  • In case some countries and areas are suspending EMS acceptance due to Covid-19 pandemic, we ship via YAMATO TRANSPORT courier. 

  • The availability list of mail service by Japan Post is currently updated every month. We will continue to update the section "Shipping" as we learn more, so please make sure to check it before shopping.

  • International shipments may be subject to customs duties which are levied by and paid to your local customs office. Please see section "Customs Duty Tax".

  • We comply with export compliance and regulations. We make the right export documents, and declare true value. Therefore, we do not adjust no matter what the value is. Adjustment of value can lead to fines and penalties. We appreciate your understanding of this compliance.

Domestic Shipping

  • We use Japan Post mail service.
  • Shipping fee is depending on weight. All shipping costs will be calculated at check-out.

  • Tracking service is available.

  • It usually takes 1-3 business days to get to the addressee after shipment.

  • It is not allowed to exclude consumption tax when we ship to domestic addresses.

Quantitative Restriction

For the linocut (hand-carved) stamps, there is a limit of two stamps per customer. This may cause you a little inconvenience, we have this rule to improve the gap between the first shipment date and the last shipment date. Thank you for your understanding and cooperation. *This quantitative restriction is just for linocut - stamp. 

Note

To be fair, we are not able to accept the order of cooperative purchase (the order which was combining multiple customers orders).

 

Process after Order

  1. I will plan the whole shipment schedule after the session, and inform customers of the shipment date I planned.

  2. If your order has no customization, I will proceed as it is without sending you any images.

  3. Regarding the order with customization, I’ll create the draft and e-mail you at the latest two weeks before the shipment date. After your confirmation, I will proceed to carve the stamp. 

  • Regarding the draft-check-process (only for the customers who order with any customizations), it typically takes time to finish because I work on them in order. I am going to post the progress on instagram so check it out. 

  • Since handmade stamps are not for mass production, I don't have in stock. I make all stamps after the session.

  • It could take a few months or more until your order to be shipped out.

  • Enter the email address that you usually use so that we can keep in touch smoothly when checking your stamp designs. In case it takes longer time to confirm your design, the shipment date might be delayed.

  • If you have any requests to adjust your design, please feel free to let me know. I can accommodate within the limits of options. 

  • Please let me know if the shipment schedule doesn't meet your convenience, but note that I can not change to the ealier date.

  • Cancelation within three weeks after the order is acceptable.

Other Note

  • If you purchase both linocut stamps and other items all in the same checkout, all items will be shipped together. If you would like to have the items except for the linocut stamps shipped separately, please checkout individually.

  • I'm afraid I cannot create any stamps which is not based on the catalog, nor accommodate the requests beyond the options we provide.

  • I would appreciate it if I could post your customized design on social media, but if you’re unwilling for that, please feel free to let me know.

  • The copyrights of all the stamps including customized stamps belongs to Hana Rakui. I may produce the same designs for other customers if they request the same customization as you did.

  • Neither using the stamps for any business purposes such as logos, packages and advertisements, nor modifying the designs aren't allowed at any time.

  • There's no discount system.

Specification

 

  • Linocut

Linocut is a print-making which use linoleum to carve. Linoleum is a stiff, smooth material that is used not only for print making but also covering floors.

  • Wood Handles

Wood handles are made of Japanese oak. Since 2020, I have started to outsource them to the welfare facility in Tokyo, which is good at woodwork. The handles are finished with water-based Urethane varnish.

  • Branding Iron

The iron was renewed in 2020. The former iron was based on the signature written around 2011. The new iron is based on the latest signature, whose capital {R} is shaped like a bird.

 
 
 
 
 
 
Stamp Design

1. Surf the catalogue.

2. Consider custom-made?

Some options are free of charge. Some need a surcharge. There is a surcharge for paper boxes.

3. Take a look at past works

There are various custom-made archives on instagram. Each of the original design has a hashtag and you can see the other people's customization. We recommend the “save to collection” function to compare your favorites!

@rakuihana

→ Posting the updates and progress

@rakuihana_catalog

→ You can check the hashtag of each design.

4. Make sure to check the contents of your cart before checkout.